With the global pandemic hitting real estate hard, service charge budgets will inevitably need to be managed down.

Mallcomm creates operational efficiencies which in turn generate savings across the entire service charge, enabling landlords to provide a safe, well-maintained environment as well as creating savings to incentivize occupiers to continue their tenancy.

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WHAT OUR CLIENTS SAY

“We now have a much improved two-way communication with retailers that allows us to collect essential feedback. The technology has helped to streamline processes and improve efficiency. Connect also supports retailers’ businesses through features such as staff-to-staff discounts and job vacancies in the captive retail communities – over 50,000 retail staff across the portfolio. Connect is more than just an app, it has made a major contribution to both understanding how our centres are running and engaging in conversations with retailers.”

Alexis Vernon
Head of Shopping Centre Management, Quality and Services
Unibail-Rodamco-Westfield

“Mallcomm has proven to be a massively powerful operational and communications tool for Meadowhall. It has allowed us to effectively manage retailer engagement to its full potential and streamline our operational processes – the efficiency it delivers gives a massive return on investment and has made it invaluable.

Mark Bruce
Retail Director
Meadowhall Shopping Centre