Mallcomm Win Retail Category at the 2020 #RETAS Awards!


On Friday 23rd October, CREtech revealed the winners of the 2020 Annual Real Estate Tech Awards (#RETAS) with Mallcomm winning the retail category!

The #RETAS are one of the most important awards for commercial real estate startups and technology companies. Each year, the judges award the most innovative and cutting edge companies who have played an integral role in advancing tech in the real estate industry throughout the year.

We feel that this award win is a reflection of how hard our amazing team have worked to develop the Mallcomm product to become the multi-award winning platform it is today!


You can read our full entry below:

Mallcomm is the only 360-degree real estate engagement and operations management technology for all real estate classes.  It is a proven technology that works seamlessly and adds value in 22 countries, operating in over 300 properties, with over 250,000 users in EMEA, APAC and the USA.

Unlike other solutions on the market, Mallcomm has the ability to engage and manage your entire community from one powerful platform.  Not only does it have B2B and B2C integration, it also has the flexibility to customise the app for different properties – be that retail, residential, airports, stadiums and offices.

In one place, you can manage a whole place through instant two-way communication, and community-building functions.  It has the most advanced functionality supporting user experience such as smart building integration and services management (eg. meeting room or parking bookings, document library, feedback and survey and many more).

It is the only platform that integrates communication with comprehensive operations and task management (eg. maintenance, parking, security cleaning) plus it is key in supporting critical communication, vital during Covid-19 and post Covid-19.  Mallcomm’s strong operational and security focus during these unprecedented times, has seen a 35% increased uptake in usage, proving that it is not just a tenant communications app but a comprehensive management tool allowing users to streamline operations.  

It also has the ability to integrate with third-party systems such as HiD door access, SV3 Loading dock, Apploi job vacancies and WaitWhile digital queue. This allows Mallcomm to create a one stop shop for all operational needs, a true plug and play platform.

Adding to the above, Mallcomm also supports  occupiers by creating a community and loyalty.  This community has offers that drive sales and assists with recruitment. 3% of one McDonald’s income is taken through Mallcomm tenant-to-tenant offers.  

Finally, it is a powerful reporting and analytical tool that allows tenants and landlords to collect powerful insights, as well as share and analyze key performance data to make insightful business decisions. Our clients have seen an improvement in quality and quantity of data generated through Mallcomm of up to 600%.

Mallcomm is not a start up, but a true trailblazer on the market.  It was created, and continues to be developed, by people with real estate backgrounds, focused on solving specific challenges.  Launches and onboarding are run by our experienced team, ensuring occupier engagement rates of 95% on average. 

We are working with leading institutional clients such as Unibail-Rodamco-Westfield, Oxford Properties, Savills, Brookfield, Klepierre and AMF Fastigheter.

Robert Horst, VP, Retail, Oxford Properties says

“Across our retail portfolio, the OxComm platform has become an essential tool for us to manage tenant communications with retailers during the Covid19 emergency. While this situation changed daily, it has allowed us to accurately communicate operational changes to hundreds of store employees in a matter of minutes, even if they were not onsite. It has become the trusted source of up to date information for our tenants throughout this ever-changing and evolving period of our business.”