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MALLCOMM DOUBLES NORTH AMERICAN CLIENT BASE

Demand for digital transformation across North America’s retail sector is fueling  growth at Mallcomm. Within just 12 months, the global property technology  provider has seen its client base double, with its digital platform now in use across  more than 250 properties spanning 35 states and provinces on the continent. 

Mallcomm’s expanding portfolio has been driven by partnerships with some of  North America’s largest real estate investors and developers, including Unibail Rodamco-Westfield, Oxford Properties, Brookfield Properties Retail and Triple 5. 

Accessed via a smartphone app, Mallcomm enables shopping center managers  and their tenants to communicate in real time 24/7, improving operational  efficiency and tenant engagement. The technology also provides data to help  improve energy performance and shape future property management and  sustainability strategies. 

David Fuller-Watts, Managing Director of Mallcomm, said: “We are seeing spikes in  demand for our platform across North America, ranging from large mall owners  through to operators of smaller shopping centers. Regardless of their size, many  organizations now recognize the role our technology can play in retaining and  attracting tenants, reducing costs, and enhancing the customers’ shopping  experience.  

“We are also seeing strong interest from real estate companies responsible for  mixed-used schemes and regeneration projects. The need to create a sense of  community within these developments is paramount and our solutions are key to  that.”

Mallcomm’s latest partnerships are with real estate investment trust Urban Edge Properties, and ShopCore Properties,  leading owners and operators of community centers. 

Urban Edge Properties will be using Mallcomm to streamline communication,  security and management across 57 shopping centers in America, while ShopCore  Properties has partnered with Mallcomm to deliver a customized tenant engagement solution across more than 50 retail centers in 15 states. 

David continued: “Our priority is to help our clients connect people to places, creating engaged communities and well managed locations. We are proud to be  partnering with a wide range of property companies to achieve these aims, helping  them to digitize their processes, drive down costs and generate efficiencies and  operational benefits.” 

Launched in 2013, the Mallcomm platform is used by more than 325,000 people  globally and across 400 million sq ft of real estate around the world.

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