
Time for change
News that Unibail-Rodamco-Westfield has been granted consent to convert most of the former House of Fraser store at Westfield London into co-working office space has highlighted the potential for change of use of surplus retail space. But what are the...

How can retail destinations reassure shoppers while adapting to the new trading environment?
Consumer sentiment will make or break any post-pandemic recovery. Michelle Buxton, CEO, looks at how retail destinations can reassure shoppers while adapting to the new trading environment? Non-essential shops in England reopened on Monday 15 June, with...

Mallcomm Insights: part 6
Marshall Blommestijn, Head of Client Success, reviews how Mallcomm can help to understand and support tenants during re-opening.




Mallcomm Insights: part 5
Ed Cooke, Global Growth Director, takes a look at managing the constantly changing updates and re-opening requirements with messaging and comms.




Mallcomm Insights: part 4
David Fuller-Watts, Chief Revenue Officer and Head of Product at Mallcomm, looks at reducing time to value from technology during reopening …


Successful Opening Strategies for Landlords and Retailers in Collaboration with Propmodo
As retail properties begin to reopen, we’ve been hearing a collective sigh of relief, as if to say, “Finally, we are back in business.” Owners, operators, tenants, employees, and even customers are all eager to get centers and malls up and running...


Accelerating Critical Channels of Communication Between Retailers and Landlords in an Emergency in Collaboration with Propmodo
One of the most unprecedented things about the world’s response to the COVID-19 crisis is how fast situations change. One day, we are being told to avoid large gatherings and wash our hands, and the next day, entire states and countries are giving stay...


Ed Cooke joins Toolbox Group to lead their global expansion plans
Toolbox Group founder and CEO Michelle Buxton has announced Ed Cooke, former Revo CEO, as their new Global Growth Director. Cooke, who takes up the newly created role with the company on 5 May 2020, has been brought in specifically to lead the continued...


Mallcomm as crisis management solution
Any critical situation has three stages: pre, during and post-crisis. In order to manage each element effectively, efficiently and with instantaneous knowledge of who has read the communication – a fully integrated solution is required, one that...


Unibail-Rodamco-Westfield and Toolbox Group’s Mallcomm: collaborative innovation success
As the premier global developer and operator of flagship shopping destinations, investment in innovation has been key to driving Unibail-Rodamco-Westfield’s position in the market. At the heart of URW’s innovation strategy is the Innovation Centre...