Mallcomm is one of the most effective and efficient management, tenant and customer engagement tools a real estate community can have.
- Brings together everyone who interacts with your community no matter who they are
- Adds value to your location through access to key services for the connected tenant
- Ensures that operations are well-managed
- Builds strong relationships between people, brands and places
- Optimises the effectiveness of your support staff
- Raises the standard for safety and security in your location
- Saves on resources
- Drives retailer sales
- Facilitates sharing of data
Creating real estate community
Mallcomm allows your location’s retail, workplace, residential, customer and visitor community to interact with the location in the way they want. From what’s on and special offers to security and maintenance alerts, and data reporting, the property manager chooses which information each user receives to help them to feel part of the real estate community.
Mallcomm gives you an instant real-time picture of what's happening in your location as an essential management tool. Property management can feel more in control and streamline processes to be more efficient. What's more, its powerful reporting capability allows you to distribute the information quickly, easily and securely to the right people.
Mallcomm improves the tenant experience adding value to your location through improved location-based services such as access control, meeting room booking, climate control, food ordering and so on. For retail destinations, Mallcomm can improve tenant engagement in marketing activity by more than 70% and drive sales through the ability for them to target special offers to the tenant community. It can help with costly recruitment headaches through its job posting function.
Mallcomm allows everyone responsible for ensuring a safe environment to do this quickly and securely. From day-to-day security procedures to emergency situations Mallcomm allows you to send and receive different messages to different levels of people involved in the touch of a button, plus it gives an instant picture of the situation in the palm of your hand at any time. The panic button and other security functions makes your tenants feel safe.
Efficient operations and services
Mallcomm allows cleaning, maintenance, car parking and customer service staff to work closer together with the location’s operations team, to provide a better service to tenants, residents and shoppers through being able to report and manage their daily duties and react to special circumstances more effectively.