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We’re Hiring:
Business Development Manager
USA

Role
Job:

Business Development Manager, USA

Location:

Working in office from NYC co-working space. Hybrid working collaborative in person when required.

Date posted:

06 August 2024

We are working with our preferred partner agencies and would request no agency contact regarding this role.

Purpose of the business:

Our multi-device solution is the technology, which all of our global clients use to manage and operate their assets, and engage with their communities. Mallcomm acts as a core operating system for real estate. We enable asset owners and operators to optimise their physical spaces and enhance their tenant experience.

Our technology provides the tools and insights to reduce cost, lower risk and increase revenue and is present in over 24 different countries.

Purpose of the Role:

We are looking for a skilled Business Development Manager. As a direct report of the Global EVP Commercial, they will be an important contributor to the planned growth of Mallcomm over the next five years. 

The primary focus of the role will be to identify, acquire and nurture desirable new clients in territory within the USA. These clients will have the potential to become material contributors to Mallcomm’s onwards growth.

Reporting Manager:

The role will report directly to the Bobby Paulus Global EVP Commercial. 

The role will have no direct reports.

Responsibilities
  • Identifying buyers or influencers in each of the target clients using relevant tools.
  • Identifying target set of desirable clients based on agreed attractiveness criteria in the territory.
  • Building appropriate insight on these target clients/individuals to tailor initial GTM approach. 
  • Supporting completion of pre-tender engagement and tender submissions. 
  • Building an understanding of client’s requirements and needs through initial discovery meetings. 
  • Leading client pitches and technical demos to target clients. 
  • Proactively pursuing target clients through disciplined execution of the sales process to acquire a target number of new client acquisitions per quarter.
  • Support initial product implementations through to completion. 
  • Developing early relationships within newly acquired client accounts.
  • Increasing client’s awareness of, and early engagement with, Mallcomm products.
  • Timely, accurate, and consistent recording of all business development activity and intelligence in CRM. 
  • Meet short term goals around territory build, outreach, pipeline build and progression – over the first 16 weeks.
Requirements and skills
  • Commercial Real Estate sector or Enterprise level SaaS solutions.
  • CRM software is preferred (Hubspot). 
  • Working with Google suite an advantage.

     

  • Able to demonstrate your ability to communicate, present and influence key stakeholders, including executive and C-level. 
  • Expert in territory development skills including, building lists, persona targets, best practice outreach, follow up, and securing initial calls/meetings – to gain interest and understand client requirements.
  • Proven flair for client communication and understanding client behaviour and value proposition / objectives – a great “StoryTeller”. 
  • Ability to navigate multiple products and clients needs
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office/Google Suite (specific focus on Google Slides/PowerPoint and Google Sheets/Excel).

     

  • Excellent communicator both written and verbal.
  • Capable of listening, negotiation with great presentation abilities. 
  • Proven experience working as a Growth Manager, Business Development Manager, Key Account Manager, Sales Account Manager or relevant role. 
  • Ideally BA/BS degree in Business Administration, Sales or relevant field. 
  • Relevant experience in working with C-Level clients, including Enterprise level solutions.
The successful candidate will be a great fit for us if they:
  • Are ambitious, with low ego.
  • Can deliver against deadlines.
  • Have attention to detail.
  • Have strong communication skills.
  • Able to work as a team player.
  • Are disciplined & structured.
  • Can win trust across the business.
  • Think about our clients.
  • Thrives in a fast paced world.
  • Want to learn and succeed.
  • Are positive, curious, high energy.
  • Can simplify the complex.
About Mallcomm and what we can offer you:
Our Mission Statement:

Mallcomm is committed to being the central operating system for commercial real estate. We are passionate about creating connected communities where people feel safe and empowered to be successful.

Our values are:

Ambition  |  Collaboration  |  Integrity  |  Excellence  |  Curiosity

Rewards that are available to our People at Mallcomm
Health and Wellbeing:
  • Private Health Insurance for UK and US.
  • Access to Mental Health First Aiders.
  • Flexible and hybrid working.
  • Birthday off and high street voucher to treat yourself.
  • Ability to purchase more holiday after two years service.
  • Employee Assist Programme supports physical and financial health.
Fun at work:
  • Social committee with planned events throughout the year.
  • On the spot rewards as employee recognition.
  • Refer a friend paid for referrals at end of successful probation.
  • Snack and drinks in all our offices.
ESG and local communities:
  • Committee to support our ESG awareness.
  • Annual carbon footprint audit.
  • £5,000 charity gifting each 12 months supporting local charities.
  • Volunteering days for local charities.
Continuous learning and development:
  • Learning about our product and how we support our customers.
  • Training budget for your professional and career development.
  • Learning opportunities via courses/trade shows/industry events.
  • Corporate subscriptions to industry publications.
Looking after your future:
  • Pension in the UK for your retirement when this happens.

Mallcomm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. Should you need any reasonable adjustments please inform us to enable us to support equality during the recruitment.

Recruitment Process
  1. Initial briefing call and video interview with our agency we partner with.  
  2. A 30 Minute virtual cultural fit based interview.
  3. Second Virtual (if F2F is not possible) competency based interview.
  4. F2F (Presentation) at BSE HQ/London.

We always like to meet our candidates face to face (F2F) during the recruitment process.

Apply now

If you want to apply for the position and be part of a growing team in an expanding and ambitious business, please email melissa.betts@mallcommapp.com with a copy of your CV and a cover letter, explaining why you would like to join us.

Rewards that are available to our People at Mallcomm
Health and Wellbeing:
  • Private Health Insurance for UK and US.
  • Access to Mental Health First Aiders.
  • Flexible and hybrid working.
  • Birthday off & €/£25/$30 high street voucher to treat yourself.
  • Ability to purchase more holiday after 2 years service.
  • Employee Assist Programme supports physical & financial health.
Fun at work:
  • Social committee with planned events throughout the year.
  • On the spot rewards as employee recognition.
  • £$100 per person for a team away day every 12 months.
  • Refer a friend £/$/€500 paid in month 7 of them working with us.
  • Snack and drinks in all our offices
ESG and local communities:
  • Committee to support our ESG awareness
  • Annual carbon footprint audit
  • £5,000 charity gifting each 12 months supporting local charities
  • Volunteering days for local charities
Continuous learning and development:
  • Learning about our product and how we support our customers
  • Training budget for your professional and career development
  • Learning opportunities via courses/trade shows/industry events
  • Corporate subscriptions to industry publications
Looking after your future:
  • Pension in the UK for your retirement when this happens

Join The Team

If you want to apply for the position and be part of a growing team in an expanding and ambitious business, please email melissa.betts@mallcommapp.com with a copy of your CV and a cover letter, explaining why you would like to join us.