The World's Leading Property Management Software

A 360 technology platform for asset and property management

Mallcomm streamlines everyday tasks, joins up stakeholders and generates new insight for more efficient and effective operations.

The platform seamlessly connects all built environment communities: occupiers, operations, suppliers, consumers and other stakeholders. By transforming the users’ experience of the space, Mallcomm creates loyalty by connecting people to places while delivering efficient operations, significant budget savings and valuable insights.

By using the most established, advanced and cutting edge technology, Mallcomm helps managers curate and promote their ecosystem and provides a suite of powerful data insight to efficiently measure and adapt the outputs of B2B and B2C engagement.

Effective in any built environment

Why Mallcomm?

  • Seamlessly connects built environment communities
  • Streamlines operations processes
  • Transforms the users experience of a place
  • Creates efficiencies, generates savings
  • Provides invaluable data insights, supporting informed decision making

Who uses Mallcomm?

What Clients are saying about Mallcomm

Alexis Veron
Head of Shopping Centre Management, Quality and Services

We now have a much improved two-way communication with retailers that allows us to collect essential feedback. The technology has helped to streamline processes and improve efficiency. Connect also supports retailers’ businesses through features such as staff-to-staff discounts and job vacancies in the captive retail communities – over 50,000 retail staff across the portfolio. Connect is more than just an app, it has made a major contribution to both understanding how our centres are running and engaging in conversations with retailers.

Latest News and Stories

As part of Mallcomm’s ESG strategy we have been aiming to become a carbon neutral company, and we are proud…

On 9th September we helped out at Suffolk Wildlife Trust‘s annual fen vegetation clearance at Newbourne Springs Nature Reserve in…

We are excited to share that Mallcomm has been awarded a certificate of excellence by The Silicon Review as one…

Where there are challenges there are opportunities: How Mallcomm has responded to the impact of the global pandemic Accelerating change…

This Christmas Toolbox Group made a donation to local mental health charity Suffolk Mind Like many companies last year, we…

The Kemper Development Company, family-owned, with over 7 decades of experience, strives to create a connected mixed-use community in one…

On December 9 – 10, the Mallcomm team will be attending and exhibiting at ICSC RECon NYC as silver event…

The operational platform streamlines processes and also allows for instant, two-way communication between stores, customers, staff and management in real…

Pleased to announce that we have been shortlisted at this years UK PropTech Association (UKPA) Awards in the Most Collaborative…

HOT OFF THE PRESS! We are a finalist in this years Engage Customer awards in the Best Technology Integration in Customer/Employee Engagement…

With the global pandemic hitting real estate hard, service charge budgets will inevitably need to be managed down. Mallcomm creates…

CLICK HERE TO REGISTER NOW Join us for an insightful conversation with retail industry leaders discussing lessons learned from the…

The much anticipated annual MAXI Awards, which highlight the retail real estate industry’s most innovative events, programs and technologies that…

Oxford Properties Group, who invests in and manages real estate assets on behalf of OMERS, one of Canada’s largest pension…

As featured in RLI magazine “I remember sitting in a meeting at the end of last year, discussing the turbulent…

Working alongside our clients, we recognised the benefits of introducing automated digital queuing systems to reduce physical queuing at multiple…

As retail properties begin to reopen, we’ve been hearing a collective sigh of relief, as if to say, “Finally, we…

As Ed Cooke joins the British BIDs advisory board, he reflects on the roles of BIDs … As many of…

One of the most unprecedented things about the world’s response to the COVID-19 crisis is how fast situations change. One…

Toolbox Group founder and CEO Michelle Buxton has announced Ed Cooke, former Revo CEO, as their new Global Growth Director….

During these ever testing times, real estate technology provider Mallcomm has expanded their customer service team to support the requirements…

We take the wellbeing of our workforce and client network extremely seriously. With the increased threat of Coronavirus-Covid-19, we are…

AMF Fastigheter, one of Sweden’s largest and most innovative real estate companies, is on track to implement the roll-out of…

We have taken our multi-award-winning real estate management and engagement platform Mallcomm to a new level with the integration of…

Randall McKillop, former Westfield Senior Vice President of Technology, Products and Services, has joined Toolbox Group to lead the major…

Investors plan to commit over 14 percent of all commercial real estate capital to proptech in 2019. Proptech has come…

  Ryan Cox from the Real Estate Innovators recently spoke with David Fuller-Watts, our Group Digital Director.  Listen in the…

“Investors will continue to benefit from restrained supply growth as multitenant availability falls well below 6 percent,” reads the report…

A recent report estimates “the number of devices with IoT adoption in office buildings will rise to 3,331 million across…

Worldwide retail tech spending will reach $203.6 billion in 2019. Macy’s is one of the biggest retailers adopting a lavish…

$9.6 billion was invested in the commercial real estate tech sector in 2018. That’s a lot of new technology, and…

According to a recent report, “the cost of poor communication costs businesses $37 billion across the U.S. and U.K. This…

Toolbox Group’s real estate management and tenant engagement technology, Mallcomm, has received one of the retail real estate industry’s highest…

The World Economic Forum lists “technology” as one of the key features of the office of the future. One of…

There is no doubt that investment in real estate technology is one of the key priorities right now.  89% of…

$9.6 billion was invested in the commercial real estate technology sector in 2018. Technology is not a trend, it’s a…

Commercial real estate investors will commit to spending 14% of all CRE capital into PropTech, according to Deloitte. At this…

“Tenants who are most aware of experiential offerings or other related improvement initiatives are also more likely to renew, advocate…

Eighty percent of the $1.328 trillion spent on construction in 2017 was spent on of mixed-use developments, a number that…

Background Mall of America, the largest retail and entertainment destination in the U.S., has introduced Mallcomm to engage with mall…

Globally, almost 9 in 10 of those surveyed by Deloitte for their 2019 Commercial Real Estate Industry Outlook believe that…

Business Improvement District (BID) One Chelmsford, has deployed a new technology for managing communications across its whole BID community of…

It’s no secret that the success of any physical building — a retail store, multifamily property, office complex, etc. — is…

Commercial real estate technology, or CRE tech, has quickly gone from being essentially an oxymoron to an entire force that…

Leading up to one of the world’s largest international airport conferences, we take a look at how to engage all…

When it comes to security in your retail, offices or residential space, it’s no secret that there are a number…

PropTech is one of the fastest growing, and most talked about, sectors – a hotbed of technology pioneers promising innovation…

Mallcomm has been chosen by one of Sweden’s largest real estate companies as the technology of choice to engage its…

  Can’t say enough how proud we are at this momentous milestone.  Our office in the USA has only been…

What is Savills Insights?   Savills Insights is both a mobile and desktop platform for two-way B2B communication and operations…

The core concept behind Mallcomm is that everyone who interacts with your real estate is a customer, whether that’s an…

Unibail-Rodamco-Westfield and Toolbox Group jointly developed Mallcomm, the retail community operations and engagement platform. Investment in innovation has been key…

The blurring of lines between personal and professional life in today’s hyper-connected world drives the need for people to be…

The rise of millennials in the workforce, and especially in retail, is driving change in every aspect of how business…

Toolbox Group’s PropTech platform Mallcomm has been awarded Software Innovation of the Year at the 2018 Digital Entrepreneur Awards in…

Join Mallcomm and CREtech on 6th November at  10:00 AM in Eastern Time (US and Canada) to learn about this award-winning proptech solution utilized…

We will be attending the upcoming ICSC New York Deal Making event on 4-6 December 2018.  Schedule a meeting with…

How quickly can you deliver critical communication to all your retailers and store employees both on and off-site? By Liz…

By Liz Dion CRX CMD, Customer Relations Manager US and Canada, Mallcomm Imagine a grand opening with seamless, instant communication…

LEADING PROPTECH COMMUNICATION AND OPERATIONS PLATFORM MAKES U.S. DEBUT AT CITADEL OUTLETS IN LOS ANGELES Managing Critical Messaging in Shopping…

Mallcomm are the proud sponsors of the Retail Liaison Management Award at the UK’s 2016 SCEPTRE Awards. The SCEPTRE Awards…

We are proud to announce Toolbox Group have won a prestigious Appster Award for their shopping centre engagement app, Mallcomm!…

Tenant Relations have got you down?  Toolbox recommends loading its app If general managers had to post their tenant relationship…

Retail Liaison Made Easy with Mallcomm Retailer relations are a big challenge in shopping centres: centre management and, more recently,…