Connect Your Community

Tenant Engagement Features

Mallcomm Connects Stakeholders Through One Innovative Platform

Our experts and clients know that building community through tenant engagement positively contributes to successful tenant retention.

How Can Deploying Industry Leading Tenant Engagement Improve Relationships?

Our solution empowers properties to improve and deliver world-class tenant engagement and communication which ultimately supports successful tenant retention.

ONE CENTRAL, DIGITAL COMMUNICATIONS CHANNEL

Mallcomm enables you to digitize any existing paper-based communication methods, such as memos, in a way that allows for rapid distribution. The system supports two-way communication, making your teams more accessible for tenants and other stakeholders.

GENERATE POSITIVE ROI WITH SURVEYS AND POLLS

Evaluation is made easy, so you can efficiently gain customer and tenant feedback to measure ROI and improve all aspects of your property management, from centre events to energy usage.

INCREASE LOYALTY AND DRIVE REVENUE

By allowing your tenants to share and promote special offers, discounts and events with your connected community.

SUPPORT ESG INITIATIVES

Mallcomm enables property teams to implement and promote important ESG initiatives. Along with promoting your positive CSR, it can also provide your tenants with support, including health & wellbeing as our Festival Place case study shows. 

Key Features
  • Instant, traceable communication
  • Social network and content feeds
  • Live 2-way chat with stakeholders
  • Staff loyalty discounts
  • Staff loyalty card
  • Create custom groups with Access Levels
  • Notifications via app and email
  • Food ordering & QR Codes
  • Gather feedback and data with Surveys and Polls
  • Communicate with all stakeholders, including tenants and customers, with user channels
  • Bespoke platform experience for each stakeholder group
  • Full data security infrastructure
  • Available on iOS, Android and website platforms
  • Car Parking and Building Operations
Use Access Levels to Manage Communications

By creating multiple Access Levels, you can build user groups which you can rapidly target communication to. This could include; managers only, food & beverage staff only, ground floor tenants only or any other group you would need to target.

Communicate With Stakeholders Anywhere

Accessible through desktop and mobile devices, the platform enables you to reach your stakeholders with support, communications and information no matter where they are. The central channel of communication unites teams and stakeholders no matter how scattered they may be.

Connecting with your people and building a community is an essential skill when managing any built environment. Contact us to find out how Mallcomm can assist you.