Mallcomm provides a range of benefits and solutions to shopping centres across the world, enabling them to enhance their operations and create a better shopping experience. The platform serves as a central communication hub, connecting property managers, retailers and tenants.
Do you want to reach all of your retailers at once?
- Efficient instant messaging, saving time by eliminating individual emails and phone calls
- Sharing important information, events and promotions through announcements and alerts
- Distributing vital resources such as tenant guidelines, empowering staff and ensuring up-to-date information for safer shopping experiences
- Gathering insights and feedback through surveys, aiding tenant satisfaction and decision-making
- Building an engaged community through forums and discussion boards
Do you want to create engaging marketing promotions for your customers?
- Targeted messaging by segmenting retailer database based on criteria such as store type, location, or customer demographics
- Push notifications and alerts for real-time marketing promotions, personalised messages, special offers and exclusive deals to retailers
- Events and campaign calendar for planning and coordination, maximising marketing efforts and fostering an engaged community
- Performance analytics to track the effectiveness of marketing campaigns
Do you want to make smarter decisions through real time data collection?
- Data dashboard with key performance metrics including tenant sales, footfall, customer feedback and engagement levels
- Tenant performance metrics including sales figures, sales per square foot and footfall conversion rates
- Customer feedback and surveys to gather data on preference, satisfaction and expectations, enabling improvements and assessing initiatives success
- Trend analysis using historical data to identify patterns, emerging trends and make future performance
Do you want the ability to manage your portfolio remotely?
- Track and workflow management for assigning tasks, setting deadlines and tracking progress remotely, ensuring smooth operations
- Remote access to important property documents like leases, and maintenance schedules, streamlining decision-making and providing resources to tenants when needed
- The platform enables instant and efficient communication with tenants, staff and stakeholders. You can send announcements, share updates, and address queries promptly, fostering strong relationships and ensuring effective collaboration, regardless of your physical location.
If you would like to discover how Mallcomm can help you engage and empower your tenants, click the button below